Radiant Health and Hormone Therapy, PLLC Last updated: [8/7/26]
Radiant Health and Hormone Therapy, PLLC (“Radiant Health,” “we,” “us,” or “our”) operates radiantht.com. This Privacy Policy explains what information we collect through our website, advertising, and messaging programs, how we use it, and the choices you have.
This policy covers information collected through our website and marketing communications. Protected health information created or received in the course of your treatment is governed separately by our Notice of Privacy Practices under HIPAA, which is available at our office.
Information we collect
We collect information you give us directly, including:
- Your name
- Your mobile phone number
- Your email address
- Any information you choose to include when you contact us, complete a form, take our hormone quiz, or request an appointment
We collect this information when you submit a form on our website, complete a lead form on one of our advertisements on Facebook or Instagram, take our online hormone assessment, subscribe to our email list, or contact us by phone or email.
We may also collect standard technical information automatically when you visit our website, such as your browser type, device type, pages visited, and referring website. This is collected through cookies and similar technologies used for website analytics and advertising measurement.
How we use your information
We use the information we collect to:
- Respond to your inquiry and answer your questions
- Contact you about scheduling a consultation or appointment
- Send you the information you requested
- Send you appointment reminders and updates
- Send you news, offers, events, and promotions about our services, if you have chosen to receive them
- Improve our website, our services, and our advertising
Mobile information and text messaging
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Text messaging consent is never a condition of purchase, treatment, or receiving any service from Radiant Health. You may use our website, request an appointment, become a patient, and purchase any service without agreeing to receive text messages.
If you provide your mobile number and affirmatively opt in, you may receive text messages from Radiant Health related to your inquiry, appointment scheduling and reminders, and — where you have opted in to marketing messages — occasional news, events, and promotions.
- Message frequency varies. You will typically receive up to [3] messages per month, though the number may be higher during an active conversation about scheduling.
- Message and data rates may apply.
- To stop receiving messages, reply STOP to any message at any time. You will receive one confirmation message and no further messages will be sent.
- For help, reply HELP or contact us at 605-604-0200 or admin@radiantht.com.
- Carriers are not liable for delayed or undelivered messages.
Full details of our messaging program are in our SMS Terms & Conditions.
Email communications
If you subscribe to our email list, you may unsubscribe at any time using the unsubscribe link at the bottom of every email, or by contacting us at admin@radiantht.com.
How we share your information
We do not sell your personal information.
We share information only with service providers who help us operate our business — for example, our email and text messaging platforms, our scheduling and practice management system, our website host, and our advertising platforms — and only to the extent needed for them to perform those services for us. These providers are required to protect your information and may not use it for their own purposes.
We may also disclose information where required by law, to comply with legal process, or to protect the rights, safety, or property of Radiant Health, our patients, or others.
As stated above, mobile phone numbers and text messaging consent are never shared with third parties for marketing purposes.
Advertising
We advertise on platforms including Facebook and Instagram. When you click one of our ads and complete a lead form, the platform provides us the contact information you submitted. Your use of those platforms is also governed by their own privacy policies.
Data security
We use reasonable administrative, technical, and physical safeguards to protect the information we collect. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your choices
You may:
- Opt out of text messages at any time by replying STOP
- Unsubscribe from marketing emails at any time using the link in any email
- Request that we correct or delete the contact information we hold about you, by contacting us at admin@radiantht.com
Children’s privacy
Our website and services are not directed to children under 18, and we do not knowingly collect personal information from children under 18.
Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date above reflects the most recent version.
Contact us
Radiant Health and Hormone Therapy, PLLC 4928 E Rosa Parks Pl Sioux Falls, SD 57110 Phone: 605-604-0200 Email: admin@radiantht.com